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hermann

New Diamondfinder Launched

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Hi everyone,

 

A new version of the DiamondFinder has been launched. It's still in "beta" meaning there are a few more things to follow (including a full design cleanup), and especially that I need your help finding bugs, quirks, problems, etc.  Please post them here, send them privately, send a carrier pigeon... whichever way is easiest!  Your feedback is deeply appreciated.

 

Thanks

Hermann

 

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Hermann

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Hi Hermann,

 

Carrier pigeon on its way, but in the meantime:

 

1. Not working well at all on Chrome (25.0.1) / Win7-64. The labels on the sliders are not visible, the layout is not as it should be. On IE9 it works fine.

 

2. The "lab selection" buttons work, but they are counterintuitive: they select the lab when they are white, while the sliders are selecting the coloured (grey) area. And when they are both grey, there is no filter on the lab: all are present. Which means there is no way to get non-GIA/non-AGS only

 

3. The sliders work well; I like the dynamic selection effect (no need to press "search"), BUT - big but - they take the limits too literally. For example, you have limited the Carat Weight to 4.99. While it's possible to put something higher into the box and get the query to refresh, this effectively hides any diamonds above 4.99 to most users. Same for price, table and depth (though here the limits of 40 and 80 are broad enough that any outliers are truly rare).

 

Also, perhaps a non-linear slider would work best on weight and price.

 

4. Columns are not sortable or resizable. Sizing is not a problem - but I'd consider eliminating the "$" sign from the price to reduce crowding (and instead use a "," format for thousands)

 

5. Some click-throughs are not working (though it may be the vendor's sites - I had problems with a couple of stones from JA and BG). On the "old" Finder, none of the click-throughs I have tried today worked (and this may be a significantly bigger problem).

 

6. This one is a bit difficult to explain. The sliders logic while being perfectly logic can be a bit confusing. As long as the sliders are on two separate grades, everything is fine. But if they overlap... the last one you used stays on top, and the code does not allow it to go "over" the other. So, for example, assume you start your search from VS1-VS2. You then narrow it to VS2 only. Now, if you want to go to VS2-SI1, you can't simply drag the "one" slider visible to SI1. You need first to separate the sliders by bringing the left hand one to VS1, then move right to SI1 and finally bring left to VS2 (or SI1).

 

7. Not sure if you intend to let people (and bots) navigate through the whole database in one go, but at the moment the limit of 500 stones seems to have gone. So have the quick links to the intermediate pages, which were handy in some cases (and particularly without working sorting columns!)

 

The new design is a big step forward (and it seems faster, too); sorry if this seems to focus on bugs and quirks. Feel free to take any frustration out on the pigeon. :)


Davide - Specialised Consumer Information and Assistance,
Diamonds by Lauren (http://www.diamondsbylauren.com)
davide@diamondsbylauren.com

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Total failure using IE9.0.8. I get the screen but am unable to search.

Do you get any sort of error message?


Hermann

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1. Not working well at all on Chrome (25.0.1) / Win7-64. The labels on the sliders are not visible, the layout is not as it should be. On IE9 it works fine.

 

Interesting. Would it be possible for you to send me a screenshot?  Chrome, of all browsers, should work perfectly well!


 

 

2. The "lab selection" buttons work, but they are counterintuitive: they select the lab when they are white, while the sliders are selecting the coloured (grey) area. And when they are both grey, there is no filter on the lab: all are present. Which means there is no way to get non-GIA/non-AGS only

 

I'm aware of this problem.  I'm planning to fix this.

3. The sliders work well; I like the dynamic selection effect (no need to press "search"), BUT - big but - they take the limits too literally. For example, you have limited the Carat Weight to 4.99. While it's possible to put something higher into the box and get the query to refresh, this effectively hides any diamonds above 4.99 to most users. Same for price, table and depth (though here the limits of 40 and 80 are broad enough that any outliers are truly rare).  Also, perhaps a non-linear slider would work best on weight and price.

 

Yes, that's why I included the ability to type in your own Carat Weight, if searching over 4.99.  I'm assuming the vast majority of users don't need to go higher than 5.  Not sure non-linear sliders are possible using the tools I'm using (jQuery UI)

4. Columns are not sortable or resizable. Sizing is not a problem - but I'd consider eliminating the "$" sign from the price to reduce crowding (and instead use a "," format for thousands)

 

The columns will be sortable and fully customizable (meaning you can choose the columns you want) in the near future.  I consider eliminating the $ and adding the "," -- I think that makes sense.

 

 

5. Some click-throughs are not working (though it may be the vendor's sites - I had problems with a couple of stones from JA and BG). On the "old" Finder, none of the click-throughs I have tried today worked (and this may be a significantly bigger problem).

 

There was a problem with the JA links that was on their end, which they recently fixed.  Not aware of any problems with BG or any other sites.  If you have any examples, please send them.  As to the "old" finder, I fixed that problem this morning, thanks for the heads up!


6. This one is a bit difficult to explain. The sliders logic while being perfectly logic can be a bit confusing. As long as the sliders are on two separate grades, everything is fine. But if they overlap... the last one you used stays on top, and the code does not allow it to go "over" the other. So, for example, assume you start your search from VS1-VS2. You then narrow it to VS2 only. Now, if you want to go to VS2-SI1, you can't simply drag the "one" slider visible to SI1. You need first to separate the sliders by bringing the left hand one to VS1, then move right to SI1 and finally bring left to VS2 (or SI1).

 

I'm aware of this problem, and not sure anything can be done about it, but I will ask the jQuery UI people and see.

7. Not sure if you intend to let people (and bots) navigate through the whole database in one go, but at the moment the limit of 500 stones seems to have gone. So have the quick links to the intermediate pages, which were handy in some cases (and particularly without working sorting columns!)

 

Some form of limit will be reintroduced, and the intermediate pages will be available soon.


The new design is a big step forward (and it seems faster, too); sorry if this seems to focus on bugs and quirks. Feel free to take any frustration out on the pigeon.

 

Yes, speed was one of my main design goals.  I know there are still a few quirks, and they will be very very soon over the next 1-2 weeks.  I wanted to roll it out sooner rather than later, and fix quirks incrementally.... so please send anything else you find.

 

The main issue I'm concerned with right now is the problems Neil is having, and the problem you're having with Chrome.  Screenshots are especially helpful, if you can do them and send them to me via email, that'd be most helpful if you can spare the time.


Hermann

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Yes. I don't have a clue what the problem is. It works ok using chrome at my office but from home I get nothing.

 

Try making sure that you go to http://www.diamondreview.com.

 

I just discovered a bug that will make DiamondFinder fail if you just go to http://diamondreview.com (notice no www.)

 

I'll fix the bug soon, but in the meantime, see if this makes a difference?


Hermann

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Yep, that fixed it.

 

Awesome!  I added a patch that fixes this issue.


Hermann

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OK, it’s working for me.  Overall I like it.  I agree that it's a good step forward. The graphics needs some work but I assume that comes after the mechanics are done.  Colors are good things.  I would add EGL to the ‘labs’ option so that
people can search for EGL only.  It’s very helpful in comparison shopping if nothing else.   I would also eliminate depth and table as searchable criteria precisely to discourage people from using them.  Use the extra room it frees up to have fewer
abbreviations like ‘rnd’. 

 

Perhaps allow people to limit the search to a particular vendor or vendors.

 

Include ‘ideal’ as one of the searchable cut grades.  Yeah, I know it gets abused but it IS a valid grade.


 


Neil Beaty

GG(GIA) ICGA(AGS) NAJA

 

There's never a crowd when you go that extra mile.

Professional Appraisals in Denver

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OK, it’s working for me.  Overall I like it.  I agree that it's a good step forward. The graphics needs some work but I assume that comes after the mechanics are done.  Colors are good things.

 

Yes, the graphics cleanup is in progress and will be done soon.

 

 

I would add EGL to the ‘labs’ option so that people can search for EGL only.  It’s very helpful in comparison shopping if nothing else.

 

The only reason I decided against EGL for now is because of all the confusion on the different "flavors" of EGL.  If I include EGL, then the next question is whether to break it down between all the different ones (-USA, -Israel, -International, etc.).  Thoughts?

 

Related: Should I include IGI?

 

 

I would also eliminate depth and table as searchable criteria precisely to discourage people from using them.

 

Here, I disagree. I think people should be able to search for specific table/depth ranges if they wish. However, to discourage overuse, I put it in the "advanced" section which requires an extra click to view. Open to further thoughts on this.

 

 

Use the extra room it frees up to have fewer abbreviations like ‘rnd’.

 

I agree that the "shape" column should be displayed fully, and that will occur soon.

 

 

Perhaps allow people to limit the search to a particular vendor or vendors.

 

Yes, this is also coming soon.

 

Include ‘ideal’ as one of the searchable cut grades.  Yeah, I know it gets abused but it IS a valid grade.

 

Ugh. I went around and around on this issue. I'm very hesitant to support "ideal" since it's not recognized by GIA.  I would be staunchly against a GIA stone being listed as "ideal".  And I certainly don't want to recognize it for AGS only, since it misleadingly suggests to customers that an AGS ideal is better than a GIA excellent.  So you see my dilemma.


Hermann

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I think the biggest problem with "Ideal" is that - unless I'm mistaken about the data feed process - it would put people who use the word as one of their "house grades" at an unfair disadvantage (e.g. a Blue Nile "ideal" that is in reality a GIA excellent ends up in the "ideal" category), not to mention the confusion ensuing on fancy shapes...


Davide - Specialised Consumer Information and Assistance,
Diamonds by Lauren (http://www.diamondsbylauren.com)
davide@diamondsbylauren.com

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Yeah, I understand about the abuses if the ideal grade but it seems like it’s giving an unfair advantage to GIA to preclude it as well. The fact that AGS-0 has a narrower focus is one of the primary reasons people like it and just calling it another word for ‘excellent’ is both inaccurate and undermining the value of it to consumers. In terms of consistency of what you get, it IS better than GIA-x. How about setting it so that the dealers can ONLY list it if the lab is also listed as AGS? Have a routine that otherwise changes it to something else. As another option, how about setting the ranges so that it's not possible to search for ideal but not excellent unless you use the advanced options and exclude GIA.

 

If sellers want to list IGI’s, I see no particular problem with including them. It may actually be beneficial to consumers because it’s common for someone to be shopping against an IGI that they found somewhere else and it’s a bit difficult to pick comps. This is, perhaps, a slippery slope. Rapnet has about a dozen labs that they ‘recognize’ including GCAL, PGS and the different flavors of EGL. It’s a valid statement of fact and it seems like a pity to bury it but, on the other hand, I would hate to imply that these other labs are either comparable to GIA or even that they’re not. GCAL, for example, actually runs a pretty good lab, but they’re not GIA and they’re not interchangeable.


Neil Beaty

GG(GIA) ICGA(AGS) NAJA

 

There's never a crowd when you go that extra mile.

Professional Appraisals in Denver

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I would include IGI.


Barry
www.exceldiamonds.com
@Exceldiamonds on Twitter

Excel Diamonds on Facebook

sales@exceldiamonds.com
1-866-829-8600
1-212-921-0635

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"Other" works.


Barry
www.exceldiamonds.com
@Exceldiamonds on Twitter

Excel Diamonds on Facebook

sales@exceldiamonds.com
1-866-829-8600
1-212-921-0635

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Currently, if the user doesn't explicitly select a lab, then all diamonds are displayed regardless of lab.  This is the default setting. So in a way, "other" is already an option, and is the default option.

 

A separate part of the algorithm is which labs to accept for display.  Currently, we accept AGS, GIA, EGL, and IGI.  It sounds like I should also be accepting a few others.  I've never heard of GCAL or PGS.  What exactly are they?  Are they reputable and solid enough to merit receiving "the DiamondReview bump"?


Hermann

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They are small 'boutique' labs.  PGS is in Chicago, GCAL is in NYC.  It's unlikely your sellers will have much interest in them because they are a such small players in a gigantic industry.  Both are quality outfits and both are getting their clocks cleaned by GIA (actually, so is AGS but that's another story).  I bring them up as examples of quality labs that get summarily dismissed here but are included in the trade ones like Rapnet and Poly.  

 

www.pgslaboratory.com

www.gemfacts.com

 

Frankly I probably would leave them off because it just increases the complication for consumers who are already confused over this whole lab business but it seems like a tragedy and it seems like there would be SOME way to recognize them as different from the paper mills.  HRD is a big operation and, to the extent that we've got people in Europe, they are likely to encounter stones graded by them.  I haven't a clue if your sellers have much in the way of HRD graded goods since I think all of your guys are in the US but they are definitely a relevant player in the industry.

 

On the other side of the world is  NGTC, which is the official jewelry and diamond quality lab of the Chinese customs office.  They don't have a presence here in the US but, for obvious reasons, they're a major player in the industry and getting bigger fast.  They're a top shelf.  

Edited by denverappraiser

Neil Beaty

GG(GIA) ICGA(AGS) NAJA

 

There's never a crowd when you go that extra mile.

Professional Appraisals in Denver

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I would leave this Labs in the "Other" Category/Tab.


Barry
www.exceldiamonds.com
@Exceldiamonds on Twitter

Excel Diamonds on Facebook

sales@exceldiamonds.com
1-866-829-8600
1-212-921-0635

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It works perfectly in FF.  I wonder if people would use the ability to sort by various parameters: fluo, lab, depth%, dimensions, etc...  That is one of the more used features on our own listing. 

 

As for including other labs, it's a double edged sword.  We currently list AGS, GIA and EGL but spend much our time explaining why an EGL grade does not equate to the GIA or AGS and why it is priced lower, let alone differences between the various EGL labs.  If you are gong to include other labs, you have to explain the differences between labs clearly for every new user.  As you are a consumer education site, I would include them just for the sake of their being able to make apple to apple comparisons, as Neil said. 


Laurent George
Diamond Ideals
New York City

www.diamondideals.com
212-207-4845
laurent@diamondideals.com

 

 

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