Feedback & Tech Support

[hermann 16]

If you have feedback about Diamond Review or have questions about the site itself, please post them here.

 

Please continue to post your questions about diamonds or jewelry on The Rock. Any diamond or jewelry questions mistakenly posted here will be moved by yours truly.

 

If your feedback, question, or comment is of a private nature, feel free to click "Contact Us" at the bottom right of the site, and send a private message. Likewise, if you're unable to post on the Forum because you're having problems registering, please feel free to contact us directly.

[davidelevi 601]

Hi Hermann - the new software is great. Much faster and easier to use to post. But... where is the search facility? Is there one?

 

Thanks!

[hermann 16]

Hmmm thanks for pointing that out. I must have dropped it when I integrated the new software. I'll look into this right away.

[davidelevi 601]

Still no search (or at least, I cannot find it!) - but also found another issue:

 

If the search in the Diamond Finder returns more than 200 stones it will report the correct number of stones found in the database, but will not allow access to stones number 201 and higher (pages 11+).

[davidelevi 601]

Hi Hermann - Happy New Year.

 

Any updates on the search facility? Also, the Diamond Finder search bug seems to be still there.

[ed-fu 0]

Hi Hermann! I'm having trouble accessing my personal message. Here's what it says: [#10226] You are not allowed to use the private messaging system.What to do?

[davidelevi 601]

The PM system is disabled. If someone befriends you or leaves you a comment on your profile, it still generates a message, but it is purely automatic and only contains a notification saying "X has added you as a friend" or such like.

[hermann 16]

Davide is correct. Unfortunately we had to disable the PM system due to spamming.

 

UPDATE: The PM system is re-enabled, but with restrictions to control spam.

[davidelevi 601]

Hi Hermann,

 

Is there a way to get the search facility to search for 3 character strings? GIA, AGS and EGL being the most popular...

 

Thanks!

[davidelevi 601]

Hi Hermann,

 

Umpteen niggle from me... (well, at a rate of once every three years, in any case): when going to bbCode mode, the text in the reply box no longer wraps around. It then does so correctly once in "preview" mode or once the answer is posted, but it's very annoying for someone (like me!) that uses the bbCode view very often.

 

Thanks in advance!