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Mark Broumand

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The internet is neither "dependable" nor "unreliable" in the meaning that you attribute to it. It is a means to deliver content, and it does that remarkably well and reliably - it was built for reliability in relaying content, in fact. The validity of the content (e.g. advertising for jewellery) is nothing to do with the internet. There's plenty of scammers and bad traders online, and there's plenty of good ones. Same on the streets.

 

Apart from that, I'd be really interested to know how GIA has "reexamined your ring"... since they don't offer a grading service for stones set into jewellery pieces, and therefore would not "confirm" anything other than the stone is a diamond and that it is colourless, yellow, brown or whatever other basic colour, transparent, translucid or opaque(possibly) - all things that are not a grade. Care to post a photo of your "GIA examination" papers?

 

Incidentally, EGL does offer a set stone grading service, but even they have to resort to split grades such as "G-H colour" and "VS2-SI1 clarity" because of the uncertainties deriving from examining a stone when set. Given the issues with knowing what EGL means when they grade an unset stone, I'd say it's generally rather useless.

 

This type of spamming/shilling only makes the store look bad, guys...

Edited by davidelevi

Davide - Specialised Consumer Information and Assistance,
Diamonds by Lauren (http://www.diamondsbylauren.com)
davide@diamondsbylauren.com

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Yeah, given the way that all these are worded, it seems like it's been the handful of folks who have said "i'm happy. i'll write a review for you. tell me what to say" or just having folks he knows write them. Esp since most of these folks have not come back to continue participation in this thread and/or share pics of their items (except for the one, but that was from the company's youtube, so that I take with a grain of salt as well.

 

My ultimate thing with this company is that they keep extolling the virtues of EGL to the exclusion of any acknowledgement that there are any issues with EGL, refusing to fully recognize the high(est) credibility of GIA, and that they also lumped in some other labs IGI and HCS(?), the second of which I have never heard, as all equally credible. It's just not the case. I'm sure your stuff is lovely, and I'm sure you have plenty of happy customers, or you wouldn't still be in business, but you can clearly offer lower prices by offering EGL stones and touting them as just as good as GIA. If they are, then get them GIA certed, too, so your customers know what they are honestly getting for their money. It's a tiny PITA and a little more $ out of pocket, but it'll make you easier to shop online.

 

Just sayin.


Diamonds Graduate, Pearls Graduate, AJP GIA

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Yeah, given the way that all these are worded, it seems like it's been the handful of folks who have said "i'm happy. i'll write a review for you. tell me what to say" or just having folks he knows write them. Esp since most of these folks have not come back to continue participation in this thread and/or share pics of their items (except for the one, but that was from the company's youtube, so that I take with a grain of salt as well.

 

My ultimate thing with this company is that they keep extolling the virtues of EGL to the exclusion of any acknowledgement that there are any issues with EGL, refusing to fully recognize the high(est) credibility of GIA, and that they also lumped in some other labs IGI and HCS(?), the second of which I have never heard, as all equally credible. It's just not the case. I'm sure your stuff is lovely, and I'm sure you have plenty of happy customers, or you wouldn't still be in business, but you can clearly offer lower prices by offering EGL stones and touting them as just as good as GIA. If they are, then get them GIA certed, too, so your customers know what they are honestly getting for their money. It's a tiny PITA and a little more $ out of pocket, but it'll make you easier to shop online.

 

Just sayin.

 

Hi Laurie,

 

Believe me when I say I did not ask any of my clients to write a post about me. My family has been in the business for over 30 years and I have been doing business online now for many years. I have over 1700 clients on eBay alone that have left me positive reviews. I have a great deal of testimonials on my site as well with pictures from clients expressing their happiness. I'm not trying to pat myself on the shoulder here, even though I feel I should once in a while smile.gif All I'm saying is that not all people/companies/vendors are equal or do business in the same way and you shouldn't disparage a company so easily.

 

One of the main differences between me and a lot of companies out there is that I personally select, examine, and pay for each and every diamond I put into my inventory. I do not work off of or list diamonds from wholesalers databases or inventory lists like 95% of the online vendors out there. Most of those companies never see the diamond they are selling until it is bought and paid for and they need to ship it out. Each diamond advertised on my site is in stock and was hand selected by me for its overall beauty and quality. I personally will not invest my very own hard earned money in a diamond that is graded at a G that looks like a J. Nor do I expect any one of my clients to do so. I'm not in it just to make a profit. I actually enjoy what I do and I take great pride in it. I want my clients to be 100% satisfied and that is why I always offer a 100% money back guarantee as well - No questions asked!

 

Given GIA has the strictest standards in the market, companies like EGL, IGI, AGS and HRD (you typed HCS - not sure who that is or where you got it from..) are all great companies and are amongst the largest in the world along with GIA. I sell plenty of GIA Certified Diamonds and I also carry and sell plenty of EGL Certified Diamonds. Every diamond has its own beauty and its own characteristics. That is why I have original pictures and videos of each piece I sell online. I do not use stock photos like a lot of the dealers out there. I hold myself to higher standards as should many of the other vendors online. Unfortunately that is not the case. What can you do... Not everyone has character but character counts! Each client that has purchased from me has spoken to me and/or my team directly to go over any fears or concerns and to make an educated decision. With a purchase as important as an engagement ring we implore all clients to ask and do as much research as possible to make an informed decision. Of course, we are always here to help answer any questions and I personally am involved in every aspect of my business to make sure everything is done to the highest standards. Life is short - lets do it right smile.gif

 

Mark Broumand

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Hi,

 

I’m new to this forum. I just recently bought a cushion cut engagement ring from Mark Broumand. I was I bit nervous dealing with an online seller. Especially when this amount of money is involved.

 

Mark was very patient and helpful through the process. The ring arrived and it was amazing and exactly everything he claimed it to be. I would highly recommend dealing with Mark. Keep up the good work and the beautiful pieces.

 

CN

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My fiance and I just bought a ring from Mark and we were very satisfied. I was a bit nervous to have my fiance order my ring online without seeing it, so since I travel a lot, I was able to arrange a stopover in LA to go try on the rings in person. Mark was very professional and helpful. I was amazed at how painstakingly accurate the photography on the website is. I tried rings on and looked at them in person, while simultaneously looking at the website photos on an IPad, and they were really accurate. We ended up purchasing a yellow diamond ring and even the colors of the yellow diamonds on the website were accurate. I realize that all of this has a lot to do with photography and computer resolution but I now know that if I ever wanted to buy other jewelry from Mark, I can totally trust the website and its photography and accuracy. Mark was really helpful in explaining about yellow diamonds and he also gave me a fair deal on trade in jewelry. All in all I was very happy with the purchase, the quality, the price, and the experience -- both the online experience as well as the in-person one!

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my experience with mark broumand was like dealing with a used car salesman. He is dishonest and unless you know a decent amount about diamonds, will completely take advantage of you. I saw his work online as well as his advertisements for his low prices. HA! He sold my fiance a 3.4 european cut diamond color M set in a setting full of h colored stones. He told my fiance what a great diamond it was (my fiance knows nothing about diamonds). When i got the ring itwas literally YELLOW. Trying to exchange the ring foe a better quLity diamond was like pulling teeth. His prices were a good 10k over any other jeweler. When i finally just decided to find my own center stone, he tried to charge me MORE for the setting than i originally paid! Be very leery of this guy. His stuff looks great online.... He tries to sell his egl certified diamonds at the gia price amd marks them WAAY up. I do NOT EVER recommend using him... But he would make a great used car salesman. It was a pure nightmare dealing with him!!

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I’m sorry for your loss. This guy sounds like a total crook. I started reading the posts that were made back in 2009/2010. Wow: I would not deal with this guy, or anyone who talks, presents, behaves, defends, justifies....like this one! One more thing the first two "supposed clients testimonials" I guarantee are fake. However I guarantee with a high degree of certainty: Lmallia post is 100% REAL.

 

BTW: Nice Job Davide & Neil for kicking his ***

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Oh my story only continued to get worse. I finally had Leon Mege do my ring. He was amazing to deal with and showed me the HUGE difference between GIA and EGL stones. Mark Broumand continued to hound my fiance even after i told him exactly what i thought of him and his business practices. If you are considering a ring from him, DEFINITELY have it appraised by another jeweler. I promise it willbe worth FAR LESS than he advertises. We eventried togivehim a second chance and he STILL tried tobe. Shady.

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Review the GIA 4 C’s system on the www.DimondRings.net Blog., it's not EGL

 

On the issue of EGL, I just had a bad experience with a client that bought a ring from us, and then went to a brick and mortar store to get an appraisal for insurance purposes.  As I would expect, the store clerk told my client that he would not ever even sell an EGL, he sold GIA only and doing an appraisal for them was out of the question. Ya, he was trying to have my client buy from him.

 

This client was a family friend and we were very uncomfortable with his experience and decided to take every diamond off our site except GIA certified diamonds.  I think I noticed that “Blue Nile†did the same thing.  It’s clear, when you review the www.DimondRings.net Blog, that the GIA 4 C’s system is second to none.

Edited by Doug Larson

Doug Larson

Doug@PVDiamonds.com

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Doug - welcome to Diamond Review.

 

I'm sorry about your recent experience, but this is why this forum recommends unequivocally to consumers that an appraiser should be independent and not another jeweller...

 

BTW - Blue Nile right from the start made a business decision that they would only stock GIA and AGS-graded diamonds.

Edited by davidelevi

Davide - Specialised Consumer Information and Assistance,
Diamonds by Lauren (http://www.diamondsbylauren.com)
davide@diamondsbylauren.com

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I have to agree with Matt G.. I bought a ring on 10/8/13  from Mark Broumand. I was so amazed by the fine detail that went into this ring !!! I have searched for nearly a year to find that perfect ring, I swam through the Jewelry chains and the Wedding chasers and even looked at loose diamonds and mountings all trying to find the One. My decision to go with Mark has truly been wonderful, as well as exceptional! Mark's talent, personalization, quality, the detail, one of a kind pieces, with TRUE affordability, quantifies Mark Broumand as a true icon, the benchmark for all other Jeweler to model.

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Thanks for sharing the pictures. I'm curious. After all of your research what made you decide to go with Mark? Nothing against him I'm just curious because there are so many other jewellers out there. Why not them?

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As I stated in my prior post “personalization, quality, the detail, one of a kind pieces, with TRUE affordability†In my mind I had a blue print of what I wanted to purchase. I researched and knew what clarity, what style, what size center stone, what color center stone, how many carrots in total, and what metal I wanted everything set in. From the words “ Thank you for call Mark Broumand†was a personable, and professional. Mark listened without a sales pitch, he made you feel as if you were sitting in the room with him. I also felt worried about buying something from someone I met over the internet, but Mark took any doubt and worry away. The security he offered has no fail on the buyer’s part. I even received calls about my ring over a weekend.  Not to sell something but to just make sure everything is right and to double check. That speaks to me about the type of guy he is, as well as making you feel like a client and not a sale. As for the other jewelers, as we all know the typical chain stores do not carry anything but supper inflated, low quality stones, with a car salesmen’s attitude. (as per the Lmallia’s post about Mark / Just can’t please everyone) I wish chain stores would be regulated. (Those companies plain out robbing the customers that don’t know diamonds)  I went to independent Jewelers only to hear “That style been around for a long time and will fade out but, you can see our hand crafted rings†“ you should go traditional because it’s timelessâ€. Nothing like what I the costumer want. Those same jewelers told me on several occasions ( more than 7 different one “ You don’t need that clarity†or â€You don’t need  that size† All ending with “ Your wasting your  money†.. Some even said “go with Vs2 you’ll never see the defect hell I gave that to my wifeâ€.. In the end, every one of those independent dealers suggested/ recommendation was for a smaller and of lesser quality, priced more than Mark Broumand’s hand crafted, one of akind, VVS2 yellow cushion, and VS2 side stone( must say the side stones are cut excellently) Last night, I took my now fiancé (Thank you Mark) to the jewelry store where I bought her a one  carrot promise ring. We walked in to have the ring resized for her right hand and no sooner then I walked through the door and said “we are here†they completed the sentence†to trade up for an engagement ringâ€.. I laughed and pull up Marks ring.. “I already didâ€..  The entire staff came over and was amazed to the point of putting the ring under the micro scope… Nothing but genuine comments came from each person about the quality, the stones, and the style. … No Joke, in the store was a Vice President of Macys who ask to take a picture of the ring. She sent the picture to her daughter, as well as a person that works in Macys development dept. She also asked for Mark Broumand contact info (which I sent this morning)

 

With all of this information I just shared with you.. Not to promote but, to give thanks to Mark Broumand. He gives you the beautiful ring that truly puts a stamp on the meaning “You’re the Oneâ€!!

 

 

I hope this answered your questions.

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WOW!! You guys are so negative.. Seriously!! To answer you silly retarded question. No it’s not a jewelry display!! That is my closet, and the hand is my soon to be sister-in-law…( you’re such a dick)  I am attaching some more pictures for your personal review.. I can make a note on my calendar; to have our photographer send you our engagement pictures as well.?.. I thought this forum was to help people with questions about jewelry and jewelers. What I see, negative jewelers who have hidden agendas, while advertising (looking out for the interest of buyers).  Sounds like you are a shyster looking for a reason to cause doubt, because there may be some insecurity about the very product you may be selling?

 

This is the very reason I do not post in forums.. I found myself posting to give the correct information about a jeweler and a product, not to promote Mark Broumand but, to help other prospect buyers know, Mark Broumand is 100 over 100!! (Solid)  His quality and products are beautiful, well designed, and to help ease any insecurity they may have about buying over the internet from him.

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Dirk, All three picture I just posted, has her (my fiancé) hand resting on the arm of a chair.. Just an FYI.... Wouldn't want you to think it is a flying saucer or a spaghetti noodle..

 

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He sure seems to have hostile customers.

 

It almost seems personal.

 

No, nothing personal.. Questioning my integrity, I do take personal.. Being negative anonymous, just show the inerrancy of others. Especially giving advice or selling their advice to people.  If there is positive post about a jeweler, it should not be questioned so negatively.        

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Any negativity towards Mark Broumand has been brought upon by himself. I have been on jewellery forums for a few years now and have personally seen the shills that come and "vouch" for him.

 

Another issue I had was MB using EGL graded diamonds. It's his business and can use whatever lab he wants but anyone in the business knows EGL is soft in their grading and is often used to deceive uninformed customers. This is often the only negative thing I say about him.

 

I am not "in the business" and do not have any agenda here. If anything your statement claiming so is questioning my integrity. I'll retain mine by refraining from calling you a dick.

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Whatever hidden agenda that people have here isn't going to help Mark Broumand because the more this thread is commented, the higher Google is going to rank this post when people search.


www.onlinediamondbuyingguide.com contains pretty good information.

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