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Union Diamond


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Maybe you guys are right. I love my diamond, and I had great customer service when I bought it. But they forgot to send the Gemprint with it. It's been a month, since I bought it and no Gemprint. I sent 2 emails in the last 7 days, and all of a sudden they are not responding. Great price to make the sell, and now it's like I don't exist. Maybe next time, I will consider a B & M store.......Correction, they took care of their mistake and appologize.

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You may want to ask them to reply to your email when they have shipped the report. This will not only confirm that they received your email and their shipment, but will also give you a good idea of exactly when you should expect to receive it.


Glad everything worked out. :)

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