Got Diamond Questions?
Our community of diamond experts are here to provide answers
greylpetra

Broken engagement ring

Recommended Posts

Hi!
I need your help. My fiance proposed to me, gave me a diamond engagement ring, but six months later my ring broke. I noticed that a crack appeared on my ring. Who should I contact to have my ring repaired and the diamond not damaged?

74295645_013e2e70c3c81a9563b3ce31b1486ff8.jpg

Share this post


Link to post
Share on other sites

I can't see the crack in the photo, but it doesn't matter.

After 6 months I would expect the original seller/maker of the ring to be responsible for fixing it, unless you have mistreated the ring, or you have had the ring resized or altered by someone else.


Davide - Specialised Consumer Information and Assistance,
Diamonds by Lauren (http://www.diamondsbylauren.com)
davide@diamondsbylauren.com

Share this post


Link to post
Share on other sites

^^^^ What he said. 

If the original seller isn't available for whatever reason, pick almost any jeweler. If the metal is gold or platinum, this is a common and generally simple repair. 

Edited by denverappraiser

Neil Beaty

GG(GIA) ICGA(AGS) NAJA

 

There's never a crowd when you go that extra mile.

Professional Appraisals in Denver

Share this post


Link to post
Share on other sites

@denverappraiser Glad to find you here. I hope this forum does not have a list of "preferred venders" and people are not chastised if they don't agree to use these vendors.

Is Karl K here too?

Edited by nkc

Share this post


Link to post
Share on other sites
1 hour ago, nkc said:

I hope this forum does not have a list of "preferred venders" and people are not chastised if they don't agree to use these vendors.

Nope.

Welcome to DiamondReview, by the way!

I haven't seen Karl here either - though of course he may be lurking just as I do on PS... 😉


Davide - Specialised Consumer Information and Assistance,
Diamonds by Lauren (http://www.diamondsbylauren.com)
davide@diamondsbylauren.com

Share this post


Link to post
Share on other sites
8 minutes ago, davidelevi said:

Nope.

Welcome to DiamondReview, by the way!

I haven't seen Karl here either - though of course he may be lurking just as I do on PS... 😉

I wish if there's a way to invite him and all the other good people here. 

I'm not seeing any hostility or bias so far. But, I only discovered this forum two days ago.

Share this post


Link to post
Share on other sites

Just like PS, Diamond Review is supported by vendors who pay to be in the database. They aren't called 'preferred' or any synonym but they're out there and it's easier to see their listings than others. I don't think any of them participate in the forum, but I suppose they could if they wanted.  Honestly, I don't even though who they are but their support is appreciated. That's what keeps the lights on.

As Davide mentioned, Karl is welcome to come if he wants but it's his call alone. He's also welcome to use a different name and avatar if he wants in order to be anonymous.  I suspect it's just that he's busy. 


Neil Beaty

GG(GIA) ICGA(AGS) NAJA

 

There's never a crowd when you go that extra mile.

Professional Appraisals in Denver

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now