greylpetra 0 Report post Posted November 19 Hi! I need your help. My fiance proposed to me, gave me a diamond engagement ring, but six months later my ring broke. I noticed that a crack appeared on my ring. Who should I contact to have my ring repaired and the diamond not damaged? Share this post Link to post Share on other sites
davidelevi 593 Report post Posted November 19 I can't see the crack in the photo, but it doesn't matter. After 6 months I would expect the original seller/maker of the ring to be responsible for fixing it, unless you have mistreated the ring, or you have had the ring resized or altered by someone else. Davide - Specialised Consumer Information and Assistance, Diamonds by Lauren (http://www.diamondsbylauren.com) davide@diamondsbylauren.com Share this post Link to post Share on other sites
greylpetra 0 Report post Posted November 19 No, the size was chosen when buying the ring. We did not change its size, I was surprised how perfectly I fit the size of the ring. Share this post Link to post Share on other sites
davidelevi 593 Report post Posted November 19 Then go back to the vendor - these things should last a lifetime, not 6 months! Davide - Specialised Consumer Information and Assistance, Diamonds by Lauren (http://www.diamondsbylauren.com) davide@diamondsbylauren.com Share this post Link to post Share on other sites
denverappraiser 490 Report post Posted November 20 (edited) ^^^^ What he said. If the original seller isn't available for whatever reason, pick almost any jeweler. If the metal is gold or platinum, this is a common and generally simple repair. Edited November 20 by denverappraiser Neil Beaty GG(GIA) ICGA(AGS) NAJA There's never a crowd when you go that extra mile. Professional Appraisals in Denver Share this post Link to post Share on other sites
