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I received a ring from Tiffany’s and it didn’t come with a ring box?

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Hi! I recently received a Elsa Peretti ring from Tiffany’s (it’s the Curved band ring in sterling silver with a diamond). It was ordered online and came in the mail with a small paper Tiffany bag, cardboard gift box, and small blue pouch. Does anyone know why my ring didn’t come in an actual ring box like most jewelers? Are ring boxes strictly only for their engagement rings? This is my wedding band so I would like to have the classic ring box to keep my ring in when I’m not wearing it and I’m unsure of whether it’s appropriate to go into a Tiffany store and ask for a ring box? 
 

Any insights would be greatly appreciated! Thanks in advance! 

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The one question I can answer with reasonable certainty (from personal experience, though it was a long time ago) is that Tiffany boxes are NOT just for engagement rings. This said, times (and store policies) change, and the ring I bought was platinum, not silver - which again may make a difference in terms of policies: still a long time ago I bought a silver bracelet from Tiffany's, and that came with a similar packaging to the one you describe, and Tiffany's may well have decided that silver jewellery is not coming with a "proper" box by default.

If you bought the ring from Tiffany.com I don't see anything wrong with going into a store with the ring and the receipt and asking them for a box. It's very possible that they would give you one, though they may refuse (policies again) or ask you to pay for it; if you bought the ring on another online site I would give a Tiffany store a very wide berth: although it may well be genuine, they may regard it with suspicion and even as a fake, which could turn out to be a very unpleasant experience.

If you really want a box, and the Tiffany store route doesn't work for whatever reason, you can find "used but as new" Tiffany boxes on eBay from about $30, and unbranded boxes of similar quality for $5 or so.

Edited by davidelevi

Davide - Specialised Consumer Information and Assistance,
Diamonds by Lauren (http://www.diamondsbylauren.com)
davide@diamondsbylauren.com

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Hi! Thanks for taking the time to reply! I wondered if sterling silver rings may not receive the same “treatment”, though for $400 I sure hope it does! It was purchased about a week ago directly from Tiffany online. I may try and go visit a store and bring my receipt/paperwork and politely ask for a ring box... I don’t like to put myself in unnecessary, awkward positions so hopefully someone who has recently been in this situation will chime in. Thanks again! 

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They do have different packaging for different items and some things come with a drawstring bag instead of a box.  One thing about Tiffany is that they're supportive of their clients. Even clients who buy what is, for them, inexpensive goods. Call them up and ask.  They're sensitive about the boxes because they don't want to fuel the market for knockoffs by supplying genuine boxes but if they owe you a box, they'll produce one. 

Edited by denverappraiser

Neil Beaty

GG(GIA) ICGA(AGS) NAJA

 

There's never a crowd when you go that extra mile.

Professional Appraisals in Denver

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Hello, thanks for the guidance. I do not feel that they “owe” me anything, but I do appreciate your thoughts on them valuing all their customers and your advice to reach out to them. We will likely be purchasing more pieces from them in the future and excellent customer service goes a long way with us. I simply wasn’t sure if it was appropriate to reach out and ask them if they would consider giving me a ring box to go with my ring. 

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