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Pietro

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I never heard of them - which means nothing one way or the other.

 

FWIW, I spent 10 minutes browsing the site. The search engine is buggy and results difficult to see/compare; selection is what I would call limited given they are a virtual inventory business. The "education" section is pathetic; their T&C aren't splendid (chargeable shipping and 20% restocking fee on returns within 14 days), while prices are aligned with or slightly higher than US-based online vendors. In short, I don't see any compelling reasons for shopping with them.

Edited by davidelevi

Davide - Specialised Consumer Information and Assistance,
Diamonds by Lauren (http://www.diamondsbylauren.com)
davide@diamondsbylauren.com

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Here's the terms and conditions.  This would be a total deal killer for me.  If you're concerned that the products are fake, that just makes it worse. 
 

http://belgiumdiamonds.net/index.php/en/4/terms-and-conditions/


Neil Beaty

GG(GIA) ICGA(AGS) NAJA

 

There's never a crowd when you go that extra mile.

Professional Appraisals in Denver

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After I've visited other very referenced sites (as James Allen or Brian Gavin) I've finally bought at bluenile.com because of their possibility to easily deliver within EU. 

I'd like to thank you very much for the advertisements without whom I would have probably made a mistake.

See you for the next diamond ring ;)

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I was looking for a certain diamond with specific properties, and I have contacted belgiumdiamonds.net

They clamed that they had a stone which perfectly fits my needs, however, they could not show me any picture of it, nor any certificate. They told me that I would simply have to trust them, and that as soon as I pay, they would send it to me.

I offered to come to see it in person, but they did not want to bother to bring it to their office. They said that they do not want to do this for a stone which cost about 1000€. I guess that this is not much money for them.

I am not sure if they are honest sellers or not, but there are many more sites out there with higher reputation.

Avoid belgiumdiamonds.net

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Um, in fairness to them, it has to be remembered that €1,000 (incl VAT/TVA, I assume) isn't a large amount of money for a diamond, and at that price many diamonds are retailed without a lab report that could be a significant portion of the cost. If - as it seems - they act as a broker/drop-shipping intermediary, their margin may well disappear if they start asking suppliers to ship things to them so you can see... and possibly not buy.

This said, it's a bit ironic that a business that presents itself as "the online diamond company with personal service" is unwilling to provide that "personal service"...


Davide - Specialised Consumer Information and Assistance,
Diamonds by Lauren (http://www.diamondsbylauren.com)
davide@diamondsbylauren.com

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The price did not include VAT. I totally could understand that they cannot ship the stone from Germany to Belgium just so I can see it, without even being sure that I will finally take it. 

Nevertheless, the reason I doubt so much in their honesty is the fact that they couldn’t  menage to send me a video or a picture of a stone, and at the same time calming that it is exactly what I am searching for.

The stone was not certified, so I would really have to take a word of an unknown person I found online.

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Well, they do not stock (or own) the stone, so they can't take a video or a picture without having their supplier send it to them... however with the increasing quality and ease of use of digital cameras the excuses are wearing thin.

1 hour ago, DiamondD said:

The stone was not certified, so I would really have to take a word of an unknown person I found online.

That is a very good point. Especially when they want to charge you 20% if you return it having found their description not matching or in any case the stone being not what you wanted.

Good luck in your search! If we can help, feel free to ask questions!


Davide - Specialised Consumer Information and Assistance,
Diamonds by Lauren (http://www.diamondsbylauren.com)
davide@diamondsbylauren.com

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On 3/19/2018 at 3:06 PM, DiamondD said:

The stone was not certified, so I would really have to take a word of an unknown person I found online.

 

Also in their defense, even if the stone was 'certified' you would be taking the word of an unknown person you found online.  By all means, don't shop there if you don't like the terms and conditions, and I"m the first in line to do exactly that, but that doesn't make them frauds.  Since you KNOW they don't have the stone, they can't take a picture without the cooperation of whoever does and that's sometimes difficult to arrange.  As with the above, that's a fine reason not to buy it, but it seems a bit over the top to slam the whole company for that if you're trying to buy from a deep discount virtual seller who is priced low precisely because they don't carry much inventory. 

Edited by denverappraiser

Neil Beaty

GG(GIA) ICGA(AGS) NAJA

 

There's never a crowd when you go that extra mile.

Professional Appraisals in Denver

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