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jessica8936

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  1. Hi everyone.. I recently purchased a ring with a 1ct princess cut diamond, with AGI certification stating that the color grade is F and the clarity VVS2. When I took it home, I noticed that the color looked a little peculiar compared to another ring I own with an F grade. I decided to get it appraised by two jewelers, one GIA certified and the other FCGmA. One came back stating the color is G and the other saying H. I'm at a loss for what to do at this point, because while I understand that diamond grading is not a perfect science (demonstrated by how the 2 appraisals differ), I'm certain that the diamond I received should not be graded F. The store I bought it from is liquidating, it's a final sale, and even after I brought the appraisals to their attention, they refuse to give me a refund. The estimated retail value of the two appraisals are 15900 and 15850, while the ring retailed for 32000. The AGI certification states that the diamond (not the entire ring) has a value of 20000, and I purchased the ring for 13000 (15000 after tax). While it appears like I saved 2900, I'm unhappy because I did not receive the product of the quality that was stated on the AGI certification. I've done some research, found out the AGI grades looser than GIA, and that this has happens to many people. In other court cases, they have ruled that all certifications and subsequent appraisals are correct, as different companies have different grading schemes, and because grading is done by the human eye. While this makes sense to me, I don't know how buyers are ever supposed to be sure that they get what they pay for, just because it says so on the certification. At this point, I'm not arguing the difference in price. I simply want a refund, because I don't believe I received what was advertised. I think that's fair. Where should I go from here? If I file for small claims court will they grant me a refund? There has to be some law about this protecting buyers. Maybe something about false advertising. Or will they say that because all appraisals and certifications are correct, the AGI certification stands and there's no discrepancy? Does it make a difference that it's final sale? Please help
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