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Negotiation Primer
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Jewelry Negotiation Primer
Why Negotiate?
What does a new car, expensive jewelry, and a home have
in common? Their respective transactions all involve a large sum of money... and in
any such transaction, it is worth the seller's time to try to "tailor" each deal
to maximize the amount of revenue that can be extracted out of every individual
buyer. Economists call this "price discrimination" and it simply means
that you will pay more if the salesperson detects:
- strong emotional affinity for the product (e.g. you're in
love with a particular ring)
- desperation (e.g. you're planning to propose tomorrow but
still don't have the ring)
- price insensitivity (e.g. you're rich),
- lack of education on the purchase at hand.
This primer breaks the negotiation process into three
steps: Preparation, Setting Limits, and Closing the Deal while Keeping your Emotions
out of it. As we describe each step more fully, we will make references to relevant
DiamondReview.com pages.
As you read this primer, keep in mind that you should not
approach a jeweler like you might approach your "stereotypical used-car
salesman." Most jewelers depend on word-of-mouth advertising and repeat
business to build their clientele, and will therefore treat you fairly. That being
said, there are always unscrupulous dealers in any industry. Since you are preparing
to part with an attractive sum of cash in exchange for jewelry -- something which you may
know very little about -- do your homework and be diligent with your purchase.

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