"Emerald ring.....Outstanding experience and results !"
I have wanted an emerald ring, literally all my life, but I never would spend so much on myself. My wife convinced me that it was time to fill this bucket list item. So, it was once in a lifetime decision.
I literally seached the world. When I found Israel Diamonds, I was cautious about dealing with a company so far away, but my concerns were quickly dispelled after a few emails back and forth with Brad Frieden. From my very first questions, till my final purchase, he made me very comfortable. I asked all kinds of questions about emeralds in general, and many about specific emeralds listed on his website .His patience was unbelievable. I felt like I was talking to an old friend. I tentatively settled on one stone,but after a few more questions, he told me that he did not think it was the one for me. He sent me several videos showing stones side-by- side, which were very helpful.
Through out the process, I felt like he was trying to help me buy a stone, not just trying to sell me one.
When I did decide, I told him I was going to find someone in the US to make the ring. He offered to make it for me based on a picture from another jewelry website. He said if he did, it would be more substantial, and boy was it. He made several suggestions to make the ring highlight the 2.61 carat emerald and to get the proportions right.
When I recieved the ring, I was blown away. And so is everyone who sees it.
Knowing what I know now, I would not even consider buying another piece of jewelry from any one else. They have great selections of diamonds, emeralds, saphires and other stones, and a "customer comes first" attitude. And believe me, I now know about emeralds and values, and Israel Diamonds cannot be beaten by anyone in the world that I could find.
I could not be happier with the ring, or the process of dealing with Brad. And by the way, the appraisal came back at more than twice what I paid.
GREAT, GREAT, GREAT experience
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