Recent Reviews

"Very Good Quality Engagement Ring; Excellent Staff Service = James Allen"

I just want to start by saying this is my first time to ever purchase something online (well besides movie tickets :) ) So I was really hesitant to get the ring online and internationally to boot. But after talking to your staff, namely Marsha Reeder,, Erika S. and Angela B., the purchase process proved to be so smooth and at the same time very reassuring. It's actually like being in the jewelry store talking directly to the sales staff. They were accommodating to all of my questions, which is a lot, and give timely and accurate feedback as well. This experience actually has boost my confidence in doing online shopping.

The engagement ring I purchased also is of high and excellent quality. The princess diamond ring I purchased is exactly the same one shown in the screen/video shot on the James Allen website which you would not see in any other online jewelry shop. So I was able to carefully select the diamond I wanted. The Solitaire setting I got was also perfect with the nice engraving of my name on it. In addition, the packaging of the ring was awesome. It comes in a nice box with the accompanying documents and appraisal. The box for the ring was something I never imagined to be that good. It came in a shiny wooden-look box, with good cushion supporting the ring inside. Seriously perfect.

So I just want to extend my deepest appreciation to the staff of James Allen.... for everything.


HIGHLY RECOMMENDED!!!

Cheers

Read all 3326 Vouches and 3783 reviews on iVouch.com »

"exceeded expectations"

bought a diamond solitaire and it is awesome, great quality for an excellent price!

Read all 71 Vouches and 67 reviews on iVouch.com »

"Great Customer Service"

The staff was so helpful, and they go out of their way to make sure you get what you want. I would use them again and again!

Read all 21 Vouches and 25 reviews on iVouch.com »

"Got exactly what I wanted at a price no one else could touch, a few hiccups along the way, but all issues resolved in the end"

I do the bulk of my shopping these days online because you can find unbelievable deals, no tax for out of state purchases (as of this writing), and I love to shop at my computer. I have it down to a science, checking out companies on the bbb, researching their reputations, reading the reviews, then analyzing the data for the best purchase possible for me. Anyway why should it be any different for a diamond engagement ring. I had looked at local stores, and their perspective online offerings as well (key, jared, zales). I also looked at many other online stores like blue nile and brilliance. I narrowed down my search to union diamond long before I made the purchase. When it was time my fiancee and I had popped open the site as I explained to her that I could get her a better quality ring online than in any store around here. My favorite when I did the research was the emerald cut diamond. I just thought it was unique, and classy. When I asked my fiancee what type she liked most after viewing them all in union diamonds awesome 3d tool she had picked the same thing! Then I showed her I looked over the specs, I wanted something that at least to the human eye looked flawless and I figured an S2 would suffice, and I wanted it to have no color so we settled on a 1.5 carat s2, f color, with premium cut. Well this is when the customer service comes in. After putting in the order I talked to Tony Rixom about my selection telling him what I wanted, and he didn'€™t hesitate to let me know an s2 in an emerald cut would show visible flaws, it was like buying a Mercedes with a dented door. He told me he would look for another ring that would give me what I wanted for around the same price. Well I went looking as well, changing up my specs looking for a vs2 and spotted one for only a few hundred more than the original. To make things better it was an ideal select cut which when buying an emerald cut is even more important to get the best flashing in the light. We got it in a white gold baguette setting that came with a matching band which made the total carats with band at about 3. My fiancee and I cannot stop looking at this ring. I even purchased a jewelers loop to see if it really was a VS2 myself (which is multiple tiny imperfections that require at least 10x magnification to find) It did have very tiny imperfections that you can'€™t possibly see with the naked eye (4 to be exact) , but due to it being an emerald cut even a non pro with a 30x loop (amazon reviews say it's more like 15x) could find them. We were totally impressed; you can'€™t find anything even close to this in local stores. My fiancee is constantly getting compliments and we really enjoy the ring. We then bought the matching band and ordered a really awesome band for me (yellow gold on the outside with hammered white gold finish in the middle) Based on local stored for the getting similar specs jewelry we could have spend 20K more and not gotten anything that looked even close to as beautiful or impressive. We had an issue when the matching band didn'€™t match the setting (the baguettes just didn'€™t line up) and Tony was quick to have us send them back and within 2 weeks we got her rings back matching perfectly (she even swears the clarity of the setting got better). Anyway 2 very happy customers here. Use this site, their tools, and definitely their customer service. This company doesn'€™t mess around they will get you the rings you want at the best prices you can get for real certified jewelry.

Read all 1959 Vouches and 2862 reviews on iVouch.com »

"Brilliant by name, Brilliant by nature!!!! :)"

I am really happy to vouch for Brilliant Earth!!!!! I have an engagement ring that my fiancee got from another website and disliked their matching wedding ring (I actually ordered it and had to return it)! So finacee and I trudged from shop to shop here in Sydney. They all had a horrible selection of wedding rings. I could not find one I wanted (let alone one in platinum, my engagement ring metal)! So we went back to internet. I decided I wanted a wedding ring that could be worn alone as well as with my e ring. I settled on an engraved design, as I didn't want a plain band, but didn't want pave stones etc. I found Brilliant Earth fairly quickly and easily on the net after a search for the type of design I wanted on google and fell in love with their hand engraved laurel ring. I had to have that ring!!! I ordered the ring and received emails (from real people) telling me they'd give me a call about my order. The next morning I talked to an extremely lovely representative from Brilliant Earth, who actually seemed interested in what my e ring looked like and how this new ring would work with it, when I was getting married etc! I've never had that before from any online shopping! She let me know exactly how long it would tale to craft and everything that would happen along the way. I had emails throughout the process from different representatives letting me know how it was going! They seemed generally interested in what I thought of the ring when I received it! When I did receive it, it was beautiful! It was exactly what I had imagined. I immediately put it on with my e ring, and although not made to be together, they are perfect together!!!! I highly recommend this company, especially to Aussies. They really take care of you and sound very willing to help you make choices and actually care about your shopping experience!!!!!!! There is nothing like the quality of this ring in the shops here. They're also ethical origin, so there's no guilt attached at all!
I can't thank Brilliant Earth enough for providing me with excellent customer service and a ring I love and will wear for the rest of my life! :)

Read all 147 Vouches and 145 reviews on iVouch.com »

"Great service"

Ok where do I even begin , my experience with diamond wave and Pam has been excellent. I ordered my rings at the last minute and not only did I get the one I wanted, I got personal service from Pam, she was awesome, got the rings to us in time for the wedding . I wish I had looked to diamond wave earlier , but I am glad I did at the last minute. Very Impressive with a great touch of customer service,I hope it stays that way!

Read all 79 Vouches and 88 reviews on iVouch.com »

"no longer a skeptic"

Very good experience. I was concerned about ordering an engagement ring online but this exceeded my expectations and was better than any right I had seen in a retail store.

Read all 1322 Vouches and 1408 reviews on iVouch.com »

"The were very helpful in every way and I'm very happy with the result."

Hi,

I live in Sydney Australia and purchased our engagement ring from ArtDecoDiamonds.com.

The were very helpful in every way and I'm very happy with the result.

I would defiantly suggest you purchase your jewellery from them as the whole process was effortless.

Best,

Ben V

Read all 18 Vouches and 19 reviews on iVouch.com »

"Dianmon and Ruby Semi Eternity Ring"

Outstanding customer care service and communication regarding our order of a diamond and ruby semi eternity ring. I really appreciated the company's security measures. I am sure that I will be thrilled with my ring when it arrives. LysD.

Read all 77 Vouches and 120 reviews on iVouch.com »

"More for Less"

I don't like paying retail. I don't like making concessions in quality.

Usually this is an issue - but EnchantedDiamonds.com allowed me to get the best diamond (and ring) within our budget.

It took awhile to find the right stone. We were looking for an oval, and there are a ton of really ugly oval cuts out there. I didn't realize how much each diamond differs in "personality." I insisted on seeing photos of each diamond to see the bow tie effect, length/width, and overall appearance. EnchantedDiamonds.com asked the vendor in India to pull two stones and personally look at them to see which was most "sparkly."

There were some some slow downs during the search because the person I initially worked with (Elizabeth) left the company during the search. Meredith hopped in, and completed things admirably.

I chose to use a local jeweler to make and set the diamond, and was able to get confirmation that everything was "okay." The diamond was a diamond. It looked like the photos I'd seen. The GIA numbers matched the certificate, etc... He also looked at diamonds available for him to buy (at his price) and the one I bought was right in line. Net, I believe I paid as close to wholesale as I could, and...

the diamond is GORGEOUS. The ring is GORGEOUS.

The only reason I didn't give five stars was because there were a few delays - which, given there was no deadline, wasn't a big deal. Had we been in a hurry, I assume we could have executed it all more quickly.

Read all 73 Vouches and 74 reviews on iVouch.com »

"Why I vouch for Diamond by Lauren"

I was searching for a pear shaped halo diamond ring for my fiancee for 6+ months. Every jewelry store I visited had a terrible version of my ideal ring or did not carry it in the store. Most jewelery stores told me that they could have it custom ordered and offered store credit on returns. Without an example of the final ring, it was extremely difficult to commit to any particular jeweler. I finally came across the Diamonds by Lauren website. I saw a ring that would eventually serve as the template for my engagement ring.

Since I had a specific design for my ring, I went to David's office to have my ring designed. I showed up to David's office w/o an appointment yet David was still helpful and did not make me feel pressured or rushed. David provided me with a wealth of information and was even more excited about designing my ring than I was. As some of you may know, jewelers can be extremely pushy. David was the complete opposite. In fact, he recommended that I take a few days to think about the ring before I had it designed. He even guaranteed that I could return the ring for cash if I was not fully satisfied. Needless to say, I was back at David's office three days later.

The only downside was that the ring took a lot longer to be made (approx 4 weeks) but the ring was certainly worth the wait. My fiancee loves her engagement ring and continues to receive compliments. I plan on getting my wedding bands from David and definitely vouch for Diamond by Lauren.

Read all 169 Vouches and 189 reviews on iVouch.com »

"Excel Diamonds - a trustworthy online diamond merchant"

After an extensive internet search, I chose Excel and ordered a radiant diamond. Their prices were well below equivalents in the big-name jewelry stores. When the stone arrived, it matched the accompanying GIA certificate precisely. I checked out a few of their videos as well, and they seemed informative and accurate. I would not hesitate to buy from them again.

Read all 452 Vouches and 483 reviews on iVouch.com »

"Great service and options"

ID Jewelry was very helpful when I came in to buy a pair of earrings. The salespeople were very friendly and not pushy at all. They provided lots of options at different prices and styles, and helped explain the benefits of different options. The emerald earrings I finally went with were perfect - they were exactly what I wanted. And a few weeks later, when I lost a screw-back, they happily replaced the back without charge.

Read all 939 Vouches and 1042 reviews on iVouch.com »

"Happy happy joy joy"

At first we were nervous about wiring so much money into an overseas bank account but with all of diamonds-USA policies including the one where you can return the diamond within ten days and David's quick replies to our questions, we went ahead with the purchase. We are now owners of a huge diamond ring that is worth three times what we paid for it. We will definitely use diamonds-USA for our next diamond purchase.

Read all 260 Vouches and 305 reviews on iVouch.com »

"professional, attentive, courteous and aware of customers needs."

A Very Professional And Knowledgeable Staff Assisted Me Long Distance In Finding The Perfect Engagement Ring. Roger In Sales Was Very Good And Was Open To All Of My Demands For The Ring.

Read all 116 Vouches and 131 reviews on iVouch.com »

"Nice Ais - Gracias Todd Gray for the Perfect Engagement Ring"

Almost purchased a diamond from local jeweler when I came across Nice Ice. Fiancé name is Ais (pronounced ice) so I thought it was fate to at least check it out. I posted on nice ice the color, cut, clarity I thought I wanted. Todd replied with personal email within hours and subsequently answered 20 emails, until we found perfect diamond. I was not high end shopper but he treated me like a top customer. We ended up buying a Brian Gavin diamond, but Todd was open to helping me buy locally, blue Nile or wherever. In the end it was fate that I sent that email to nice ice. I could not be more pleased with the diamond, it has amazing sparkle and fiancé's friends noticed it immediately.

Thank you to Todd Gray. My advice - Go to online and get educated, then go to local jeweler to touch and see diamonds and then call Todd to get perfection.

Read all 6 Vouches and 6 reviews on iVouch.com »

"Thank you Zoara!"

I have now purchased two items, both of which were or are for very special occasions and both of which satisfy our very exacting tastes. I will be back for another purchase.

Read all 110 Vouches and 156 reviews on iVouch.com »

"Terrific Experience"

I had a wonderful experience purchasing my engagement through Diamond Ideals. Both Megan and Laurent made everything from finding the diamond to designing the ring simple. They only showed me the highest quality diamonds for the best prices available in NYC. Definitely, recommend Diamond ideals to my friends.

Read all 32 Vouches and 33 reviews on iVouch.com »

"Must visit dimend SCAASI if you're in the market for a ring"

From the first day we walked in to look at styles to the final pick-up day, Shannon and Isaac customized our entire experience. I never felt one hint of pushy sales behavior often seen in these situations. I always felt like they were there to help me make the best possible decision and purchase given my own unique circumstances. When I made the final decision, the ring was complete in less than 3 weeks, well in time for a previously planned engagement. I recommend their services unconditionally.

Read all 63 Vouches and 63 reviews on iVouch.com »

"Whiteflash - Just show her the ring and she'll say yes :)"

The diamond and ring I purchased from Whiteflash could not have turned out any better. Whiteflash has made purchasing my diamond incredibly easy. The Staff are very easy to work with, and helpful for any questions you have. You also get a very good price on the diamond (for me it was over two thousand less than local, plus no tax). I didn't have to barter for the price either which makes the process even more stress free.

That being said, I purchased a cushion cut from their 'virtual selection' and they still imaged it and sent me pictures before mailing the diamond so I could inspect it myself before committing. Shipping was very fast, and the shipping department was also very helpful.

The Ritani setting was also well priced and and looked amazing in person. We could not be happier with how our Whiteflash experience went. Just be cognizant of her ring size - my fiancee is having trouble parting with it for a resize because it is so beautiful :)

Thanks again to all the staff at Whiteflash. Truly a great diamond buying experience.

Read all 462 Vouches and 484 reviews on iVouch.com »

"out of this World experience"

Hello Ethan,

This is George, I wanted to say thank you again for all that you have done for me and my fiancée, I am greatfull for the services and product that you have provided us with.

Ethan it is because of Employee / Managers like you that DreamStone is a successful jewelry business, I have been dealing with you now for the past two years you have helped me and my fiancée with getting the rings of her dreams, Ethan you have put your heart into helping us and I can't say enough to thank you.

Keep up the excellent work, DreamStone should be honoured to have you on their team.

George Brousseau

Read all 55 Vouches and 55 reviews on iVouch.com »

"Breath Taking"

Where do I start. The whole experience with buying and designing the ring with MDC Diamonds was amazing. Moishy was very knowledgeable with the ring settings and what diamond would look the best in the setting. The ring was breath taking and my fiancés face was priceless when she seen it. Everybody she saws gets jealous and wants it. I couldn't have wants anybody else to do the ring than MDC Diamonds and I rate the whole overall experience with a 10 out of 10!

Read all 231 Vouches and 259 reviews on iVouch.com »

"Very please with Lumera and happy to recommend"

150% pure happiness was what I got from my Fiancée, I shopped around but a lot of the high street vendors/store did not have what I wanted. I called Joe Brehob, and he was very helpful - To the point where he said a cheaper one would be bigger but with slightly less clarity. You don't often get people who will genuinely be helpful with such an item. The time taken maybe 1-=15 minutes in total put my mind at ease about buying this Diamond online and from another country. I will say if you have something like this shipped to the UK - Don't have it set in a ring or else you will need to pay duty on it. Luckily I had no such issue. when the Diamond arrived, it its secure, very authentic boxes/paperwork etc. I cannot recommend enough how great the service was and more so how happy my other half was with the purchase, the 0.86 F Cushion cut VS2 was exactly what I was looking for. I will continue to recommend Lumera to anyone who asks.

Many Thanks
D Franz
London, UK

Read all 81 Vouches and 93 reviews on iVouch.com »

"The Best Service!"

Look, this is an unnerving process to begin with and for those of you who (like me) are a bit skeptical, let me put you at ease. Brilliance.com was an exceptional experience, hands down. The Brilliance team (Tracy, Simon, Anthony) worked tirelessly to process my order on an expedited basis, providing me with several updates along the way. They provided outstanding customer service and delivered a breathtaking result. My fiancé was blown away. I did a tremendous amount of research and found that Brilliance provided the best value and service than any other website or local jeweler. You will not be disappointed. I refer them to my friends and I am placing my order for wedding bands today.

Read all 144 Vouches and 511 reviews on iVouch.com »

"Twenty-Five Year Anniversary Canary Diamond Ring"

On December 25, 2012, my husband and I celebrated the 25-year anniversary of his marriage proposal to me. To celebrate he proposed again with a beautiful 4.10 carat canary diamond ring from Leibish & Co. Although nervous at first about not dealing with a company in the U. S. the reviews that we read online coupled with the video on CNBC and the article in the New York Post made us feel comfortable. From start to finish Amir Fogel was a pleasure to work with; always knowledgeable and helpful and even arranged to have the diamond sent to a jeweler in New York along with the GIA certificate so that we could examine both. When we received the ring in the setting it was delivered along with the GIA certificate and an in house appraisal. Our insurance (State Farm) required us to have the ring appraised in the U. S. by one of their certified jewelers and I am happy to say that the ring was actually appraised for more than the in house appraisal. Without hesitation I would recommend Leibish & Co. to my friend and family. Thank you Amir for making our 25th engagement celebration memorable.

Read all 139 Vouches and 148 reviews on iVouch.com »