6 replies to this topic

[ry1980]

I had a ring custom made based on a photo, and the result isn't close to the model photo i provided. I'm OK with some minor differences or improvements, if they are really an improvement. I'm not too thrilled and am going to ask for changes.

Does the model photo have any apparent structural problems that need to be improved on? Are 3 prong settings on the side that much less secure than 4 prong that its' worth the difference? Is there any general advice in working with the jeweler to get this taken care of?

Thanks all, very much.

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[LaurieH]

I take it the final photo is the finished one? or the other way around? I guess just let us know which ring (top/middle pics or bottom pic) is the one that you WANTED To get and then we can answer questions better from there.

[ry1980]

Sorry, the bottom picture is the sample / model ring. The top 2 are the actual ring.

[davidelevi]

Uhm. The bottom model has 3 significant differences:

1. Different shank profile (half round rather than square)
2. Open work on the shoulders instead of full shoulders (also causing a higher profile and more "open" setting of the stones
3. 3-prong "Martini" style setting of the side stones instead of 4-prong.

The ring in the top photos is more solid, the metalwork seems better (judging from the photos - I don't like the irregularity on the shoulders and the general thinness of the bottom photo) and it is less likely to snag into things. However, it definitely is NOT the same style. Whether you call it "improved" depends on what you were looking for. Is a Doc Martens boot an "improvement" on a Louboutin heel?

Edited by davidelevi, 07 September 2011 - 01:55 PM.

[RlondonUK]

They are very different rings, and if you are unhappy i would return it.

[HeartAndStone]

I'm not an expert, ayt..

I think this is common with custom made rings...
Do you consider this as a 'big' problem?
The stones are immaculate, the setting is lovely and its imperfections make it even more natural and 'real' .
Maybe it's time to start loving this ring...

[denverappraiser]

It looks like they did a good enough job but it's just not the right ring. Tiny details are what this business is all about and as Davide points out, if you gave them that picture as the purchase order for a custom piece, they didn't follow the directions. All of the differences I see are design elements and there's nothing 'better' or worse about either one. It's about what you like. That's much of the point of going the custom route in the first place. YOU get to decide this sort of thing.

Edited by denverappraiser, 09 September 2011 - 04:26 AM.