If you have feedback about Diamond Review or have questions about the site itself, please post them here.
Please continue to post your questions about diamonds or jewelry on The Rock. Any diamond or jewelry questions mistakenly posted here will be moved by yours truly.
If your feedback, question, or comment is of a private nature, feel free to click "Contact Us" at the bottom right of the site, and send a private message. Likewise, if you're unable to post on the Forum because you're having problems registering, please feel free to contact us directly.
Feedback & Tech Support
Started by hermann, Sep 07 2010 12:54 AM
7 replies to this topic
#1
Posted 07 September 2010 - 12:54 AM
Hermann
Moderator
Moderator
#2
Posted 16 September 2010 - 09:44 AM
Hi Hermann - the new software is great. Much faster and easier to use to post. But... where is the search facility? Is there one?
Thanks!
Thanks!
Davide - Specialised Consumer Information and Assistance,
Diamonds by Lauren (http://diamondsbylauren.com)
davide@diamondsbylauren.com
Diamonds by Lauren (http://diamondsbylauren.com)
davide@diamondsbylauren.com
#3
Posted 18 September 2010 - 06:22 AM
Hmmm thanks for pointing that out. I must have dropped it when I integrated the new software. I'll look into this right away.
Hermann
Moderator
Moderator
#4
Posted 01 December 2010 - 08:57 AM
Still no search (or at least, I cannot find it!) - but also found another issue:
If the search in the Diamond Finder returns more than 200 stones it will report the correct number of stones found in the database, but will not allow access to stones number 201 and higher (pages 11+).
If the search in the Diamond Finder returns more than 200 stones it will report the correct number of stones found in the database, but will not allow access to stones number 201 and higher (pages 11+).
Davide - Specialised Consumer Information and Assistance,
Diamonds by Lauren (http://diamondsbylauren.com)
davide@diamondsbylauren.com
Diamonds by Lauren (http://diamondsbylauren.com)
davide@diamondsbylauren.com
#5
Posted 03 January 2011 - 07:39 AM
Hi Hermann - Happy New Year.
Any updates on the search facility? Also, the Diamond Finder search bug seems to be still there.
Any updates on the search facility? Also, the Diamond Finder search bug seems to be still there.
Davide - Specialised Consumer Information and Assistance,
Diamonds by Lauren (http://diamondsbylauren.com)
davide@diamondsbylauren.com
Diamonds by Lauren (http://diamondsbylauren.com)
davide@diamondsbylauren.com
#6
Posted 01 June 2011 - 11:07 PM
Hi Hermann! I'm having trouble accessing my personal message. Here's what it says: [#10226] You are not allowed to use the private messaging system.What to do?
#7
Posted 02 June 2011 - 06:12 PM
The PM system is disabled. If someone befriends you or leaves you a comment on your profile, it still generates a message, but it is purely automatic and only contains a notification saying "X has added you as a friend" or such like.
Davide - Specialised Consumer Information and Assistance,
Diamonds by Lauren (http://diamondsbylauren.com)
davide@diamondsbylauren.com
Diamonds by Lauren (http://diamondsbylauren.com)
davide@diamondsbylauren.com
#8
Posted 02 June 2011 - 09:08 PM
Davide is correct. Unfortunately we had to disable the PM system due to spamming.
UPDATE: The PM system is re-enabled, but with restrictions to control spam.
UPDATE: The PM system is re-enabled, but with restrictions to control spam.
Hermann
Moderator
Moderator










