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Diamonds Keep Falling Out


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#1 kboggs

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Posted 23 March 2008 - 07:20 PM

Hi all. Just found this interesting site, and I immediately have a question. My engagement ring is less than a month old. My wedding band is only 8 days old. I don't have a lot of details on it...The center stone, a blue diamond, is a .63 with 18 small prong set diamonds on each side of the band. The wedding band has 40 total small prong set diamonds. The value given to me was $3800. It was purchased at Deans Diamond. My finger is very small...about a 4 3/4. When the engagement ring was sized, before I even had it on my finger, two of the small diamonds fell out and were reset. Six days after my wedding, a diamond from the wedding band went missing, and another looks as if it has shifted to me. Needless to say, I am starting to wonder about the jeweler. Their latest theory is that because it had to be sized so small, the setting "stretched" out and the diamonds are no longer secure. Does this make sense? For the amount of money we paid...I kind of expected more? Am I unreasonable?

Kris

please ignore the orange shadow on the ring...

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#2 denverappraiser

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Posted 24 March 2008 - 04:50 AM

It is not unreasonable to expect a new ring to remain intact under normal wear conditions. They are probably correct that the problem started with the sizing and that it will be necessary to tighten and possibly reset every stone on both rings but this should be their problem, not yours. It’s usually not that difficult a job and immediately would be a good schedule. Stick to your guns. You deserve nothing less for your money.

Neil
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#3 jan

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Posted 24 March 2008 - 06:44 AM

It is possible to loosen stones when sizing a ring down from a larger size. They should probably check it better. Also make sure to keep it out of those ultra sonic cleaners. Those have a tendancy to shake stones loose too.
Jan
For those that want to know the truth about diamonds, just ask.

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#4 kboggs

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Posted 24 March 2008 - 07:19 AM

Thanks for the response. I just came back from the jewelers. They ordered the bands in my size, and will put my diamonds in. Until the bands come in, they told me to wear it and they will take care of anything that happens.

#5 diamondsbylauren

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Posted 24 March 2008 - 01:29 PM

Sounds like they are doing the right thing!


By the way, you do know that you have a color treated diamond, yes?

#6 kboggs

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Posted 24 March 2008 - 03:46 PM

Yes, I do know. It doesn't make it any less beautiful to me. This being my second marriage...I wanted something totally different and unique. I think I have succeeded. Thanks!