consumer guidance. we do not sell jewelry.

Jump to content

View New Content      Forum Rules                            New here? Quick site intro

Photo

100% Refund (Less Shipping And Insurance).


  • Please log in to reply
2 replies to this topic

#1 denverappraiser

denverappraiser

    Ideal Diamond

  • A-List Appraiser
  • 8,004 posts
  • Gender:Male
  • Location:Denver Colorado, USA

Posted 10 January 2017 - 05:36 PM

I learned a new scam from a customer today.
 

The seller wrote an appraisal for ‘insurance purposes’ that was 10X the transaction price.  Obvious baloney, which is why they came to me, but then is when it got tricky.

Shipping insurance costs 10% of the appraisal value and is supplied by an in-house insurance policy, but no one notices because shipping is ‘free’ as long as the customer kept the goods.  Who cares? This appears nowhere on the invoice or in the terms and conditions beyond the FREE SHIPPING statement.  This only kicks in if you make a return.  
 

Think about that.  Buy an item for $1000 dollars that’s supposedly worth $10,000.  Of course it's not true, but it doesn't matter.  The non-refundable 'shipping insurance' component is $1000 if you send it back.

Good grief. 


Edited by denverappraiser, 10 January 2017 - 08:13 PM.

  • davidelevi likes this
Neil Beaty
GG(GIA) ICGA(AGS) NAJA

There's never a crowd when you go that extra mile.
Professional Appraisals in Denver

#2 davidelevi

davidelevi

    Ideal Diamond

  • A-List Jeweler
  • 7,837 posts
  • Gender:Male
  • Location:Switzerland

Posted 11 January 2017 - 09:31 AM

...and then the jewellery industry has a bad reputation...

 

## unprintable unspeakables ##


Davide - Specialised Consumer Information and Assistance,
Diamonds by Lauren (http://www.diamondsbylauren.com)
[email protected]

#3 hermann

hermann

    Polished Diamond

  • Moderator
  • PipPipPipPipPipPipPipPipPipPipPipPip
  • 409 posts
  • Gender:Male
  • Location:Seattle, WA
  • Interests:diamonds, economics, technology, music, travel

Posted 14 January 2017 - 10:50 AM

sick
Hermann
Moderator